If your marketing still treats “the audience” as one big blob, you’re leaving growth on the table. Channel habits vary a lot by age—and they’re changing quickly. Below is a practical, 2025-ready guide to how Gen Z, Millennials, Gen X, and Boomers use search engines, social platforms, TV apps, email, and other channels—plus what that means for your paid and organic mix.
(Generational ranges used here: Gen Z 13–28, Millennials 29–44, Gen X 45–60, Boomers 61–79.)
The Quick Cheat Sheet
Gen Z (13–28): Social-first discovery (YouTube, TikTok, Instagram), heavy streaming and CTV, rising podcast consumption, text/SMS receptive, still uses email but expects brevity and mobile design.
Millennials (29–44): Omnichannel natives: search + social + CTV + podcasts; strong email users for deals and updates; research-heavy product journeys.
Gen X (45–60): Search engines, YouTube, Facebook, Instagram; high CTV adoption; email remains a workhorse; podcasts and online news are steady.
Boomers (61–79): Search engines, YouTube, Facebook; email is primary for brand communication; still reachable via traditional channels and CTV.
Social Media: Platform Adoption by Age
YouTube is near-universal (93% of ages 18–29; 94% of 30–49; 86% of 50–64; 65% of 65+) with sharp age skews elsewhere. Instagram reaches 76% of 18–29 vs. 19% of 65+, TikTok 59% of 18–29 vs. 10% of 65+, and Snapchat 65% of under-30 vs. 4% of 65+. LinkedIn is strongest among working-age adults (≈40–41% of 18–49). For Gen Z and younger Millennials, build on YouTube + TikTok + Instagram; for Gen X and Boomers, YouTube + Facebook carry outsized weight.
Among teens specifically, YouTube dominates and TikTok ranks near the top—critical if you market to older Gen Z at the edge of adulthood.
Search Engines vs. “Social Search”
Classical search still anchors information-seeking—especially for older cohorts. But younger users increasingly treat social platforms as search. 64% of Gen Z report using TikTok as a search engine, and over 2 in 5 Americans overall do the same.
For news discovery, 18–24s lean on social/video networks, while older groups rely on websites/apps and search—evidence that SEO and publisher channels remain critical for Gen X and Boomers.
TV Apps & Streaming
In 2025, streaming hit a record 44.8% share of U.S. TV viewing in May and about 47% in July, surpassing linear TV. Only 56% of adults 18–44 now have a pay-TV subscription (vs. 70% of 45+), and daily connected-device viewing is highest for younger adults (≈63% of 18–34 vs. 27% of 55+). Plan CTV first for Gen Z/Millennials; run strategic linear around sports/news for older reach.
Email: Still the Cross-Generational Workhorse
A video of each generation using advanced technology
Despite “email is dead” myths, it remains the most universal brand communication channel across ages. ~93% of customers worldwide use email to engage with companies. U.S. consumer compilations suggest 90%+ for ages 15–64; mid-80s for 65+.
Bottom line: treat email as a must-have lifecycle channel—but design for mobile-first and skim-friendly content for younger cohorts.
Traditional & “Near-Traditional” Channels
Direct mail hasn’t vanished. USPS and other consumer reports show Gen Z/Millennials engage more than expected—scanning QR codes, visiting sites, and redeeming offers.
Podcasts are at record highs in 2025, with younger adults over-indexing but meaningful reach across all ages. Use host-read mid-rolls for Millennials/Gen Z, and pair with YouTube video pods for incremental reach.
Radio/linear audio still provides broad reach for older audiences.
SMS/Text & Messaging
Younger consumers are especially responsive to SMS for timely updates, drops, and reminders. National polling shows 18–34s are most favorable to brand texts compared with older groups. Use sparingly and with clear consent.
Putting It Together: Channel Mixes by Generation
Gen Z (13–28)
Prospecting: TikTok, Instagram Reels, YouTube Shorts, CTV.
Conversion: Email (short, visual), SMS for urgency, shop integrations.
Millennials (29–44)
Prospecting: YouTube + CTV, Instagram, TikTok.
Conversion: Search + retargeting, email + SMS loyalty.
Gen X (45–60)
Prospecting: YouTube, Facebook/Instagram, CTV.
Conversion: Search + YouTube, email, occasional direct mail.
Boomers (61–79)
Prospecting: YouTube, Facebook, CTV, local TV/radio.
Conversion: Search + maps, phone calls, email newsletters.
Conclusion
In 2025, no single channel dominates across every generation. Instead, each age group balances its own mix of search, social, streaming, email, and even traditional touchpoints. Gen Z may live on TikTok and YouTube, Millennials split their attention between streaming, social, and search, Gen X blends digital research with email and CTV, while Boomers continue to rely on search, YouTube, and email as their primary tools.
For marketers, the key is not chasing every channel—but understanding where your audience actually spends its attention and tailoring your strategy accordingly. By aligning your campaigns with generational habits, you maximize reach, relevance, and ROI.
At Orange SEO, we help brands cut through the noise and put their message in front of the right people—whether they’re scrolling, searching, streaming, or checking their inbox.
Unlock Gen Z to Boomers: 2025’s Ultimate Marketing Playbook Video:
FAQ: Generational Marketing in 2025
Q1: Is TikTok really replacing Google for Gen Z?
Yes, especially for quick how-to queries, food, shopping, and lifestyle topics. But Google still dominates for complex research, news, and local services. A dual SEO strategy (Google + TikTok/Instagram) is the safest bet.
Q2: Which generation still watches cable TV?
Gen X and Boomers. About 70% of adults 45+ still have pay-TV, though most also use streaming apps. Younger cohorts have largely cut the cord.
Q3: Is email worth it for Gen Z?
Yes—email remains universal. But Gen Z prefers concise, visual emails with clear value. Pair it with SMS or app notifications for best results.
Q4: Are podcasts only for younger audiences?
No. Younger listeners lead adoption, but older demographics are catching up, especially through YouTube-hosted podcasts.
Q5: Is direct mail outdated?
Not at all. Gen Z and Millennials respond to physical mail more than expected—especially when tied to a digital experience (QR codes, discounts, or personalized offers).
Sources
Pew Research Center – Americans’ Social Media Use (Jan. 2024)
Reuters Institute – Digital News Report 2025
Nielsen – The Gauge (May–July 2025)
Leichtman Research Group – Pay-TV in the U.S. (2023)
Edison Research – The Infinite Dial 2025
Salesforce via eMarketer – Preferred Brand Communication Channels
Porch Group Media – Email Usage by Age (2025)
Morning Consult – SMS Engagement Trends (2025)
USPS Generational Research (2021) & Lob Consumer Report 2025